I think Zendesk is great, but for getting off the ground early I prefer the real time nature of Intercom vs the formal ticketing system of Zendesk (I know Zendesk has a chat feature as well). As companies mature, new considerations arise for sure.

3x Entrepreneur. Founder/CEO at Blissfully.com. Previously Founder/CEO at Boundless and YouCastr. NYC, by way of Boston, Frankfurt, Chicago, Hanover, Miami.

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